Operations

Where are the weak links in your end-to-end business operations? Are they in your supply chain, manufacturing processes, or your call center? Cerius Interim Executives have served as Chief Operating Officers in a wide array of companies, ranging from service to manufacturing, retail and high tech, commodity products and research organizations, public and private, non-profits, government agencies, public-service, and universities.

Whether your operations are a small, internal team, or rely on an extensive vendor and outsourcing network, Cerius Interim Executives understand operational dynamics, performance and cost measurement, opportunities and risks, and the organizational and human dynamics of getting your team to work together to a common purpose.

We know and leverage many standard industry practices such as Six-Sigma and lean manufacturing. We work with you to identify which industry practices might be most beneficial in your context and bring to you only those that are the best fit for your needs.

But we don't simply implement these processes, we ensure that your internal business processes and culture and these more formal "methods" complement each other. As interim executives, we take responsibility not only for implementing these practices, but are also accountable for their impact on company operations. We weed out inefficiencies, drive out costs by streamlining total business processes, and move your company to true operational excellence.

A partial list of our services:

• Business Process Improvement
  • Re-engineering, Optimization and Best Practices
• Six Sigma / ISO and Lean Sigma / Lean Manufacturing
• Quality Control
• Customer Relationship Management (CRM), Customer Service and Call Center Effectiveness
• Logistics and Supply Chain Performance Improvement
• Contract Management
• Facilities and Security

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The Human Capital Institute "Gaining a Business Edge through Interim Executive Management".

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